Privacy Policy



Welcome to MaxiURL, a service provided by [COMPANY]. We are dedicated to safeguarding your privacy and ensuring your personal information is treated with the utmost care. This Privacy Policy outlines our practices regarding collecting, using, and protecting your data when you use our URL shortening and analytics services.

Purpose of the Policy

This Privacy Policy aims to inform you about the types of information we collect, how we use and protect it, and your rights regarding your personal data. By using MaxiURL, you agree to the terms outlined in this policy.

Scope of the Policy

This Privacy Policy applies to all users of MaxiURL’s services, including our website, tools, and applications. It covers the information collected through your interactions with our services and explains how we use and protect it.


  • “Personal Information”: Any information that can be used to identify an individual, such as your name, email address, and payment details.
  • “Non-Personal Information”: Information that cannot be used to identify an individual, such as usage data and browser types.
  • “Cookies”: Small data files stored on your device to help us improve your experience on our site.
  • “Service”: The URL shortening and analytics services provided by MaxiURL.
  • “User” or “You”: Any individual or entity using MaxiURL services.
  • “Company”: [COMPANY], the entity owning and operating MaxiURL.
  • “Company Data”:Any company data, which includes the company’s registered address and contact information.

By using our services, you consent to collecting, using, and sharing your information as described in this Privacy Policy. If you disagree with the terms of this policy, please do not use our services.

Information We Collect

Personal Information

Account Registration Details: When registering for an account on MaxiURL, we collect information such as your name, email address, and password to create and manage your account.

Payment Information: If you purchase one of our pricing plans, we collect payment information, including your credit card number, billing address, and other payment details. This information is used solely for processing payments and is handled securely.

Non-Personal Information

Usage Data: We collect data on how you interact with our services, such as the links you shorten, click statistics, and other usage patterns. This data is aggregated and anonymized to help us improve our services and provide better user insights.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track usage patterns, and analyse how our services are used. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our services.

Purpose of Collecting Information

  • Personal Information: Used to create and manage your account, process payments, and communicate with you about your account and our services.
  • Non-Personal Information: Used to understand how our services are used, improve our offerings, and generate aggregated, anonymized data for analytics and reporting.

By using MaxiURL, you consent to the collection and use of your information as described in this Privacy Policy. 

How We Use the Information

To Provide Services

We use the information collected to deliver and support our URL shortening and analytics services. This includes creating and managing your account, processing payments, and providing access to the tools and features of MaxiURL.

To Improve Services

We analyse usage data and feedback to understand how our services are used and identify areas for enhancement. This helps us develop new features, improve existing ones, and optimise the overall user experience.

For Account Management

We use your account information to manage your subscription, handle billing, and provide customer support. This ensures that your account is properly maintained and any issues you encounter are resolved promptly.

For Security and Fraud Prevention

We use the information to monitor and protect the security and integrity of our services. This includes detecting and preventing fraudulent activities, unauthorised access, and other security threats.

For Communication with Users

We use your contact information to send important updates, notifications, and promotional materials. This includes communicating changes to our services, responding to your inquiries, and providing information about new features or offers.

Sharing and Disclosure of Information

Third-Party Service Providers

We may share your information with third-party service providers who perform functions on our behalf. These providers help us with payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We ensure that these service providers can access only the information necessary to perform their functions and are obligated to protect your information.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency). We also reserve the right to disclose information necessary to comply with legal obligations, protect the safety of any person, address fraud, security, or technical issues, or protect our rights or property.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information and any choices you may have regarding your personal information.

Aggregate and De-Identified Information

  • We may share aggregated or de-identified information which cannot reasonably be used to identify you. This information may be used for industry analysis, demographic profiling, marketing, advertising, and other business purposes.

By using MaxiURL, you acknowledge and agree to the sharing and disclosing of your information as described in this section. 

Data Security

Measures to Protect Information

We implement a variety of security measures to ensure the safety of your personal information. These measures include:

  • Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers.
  • Access Controls: We restrict access to personal information to authorised employees, contractors, and service providers who need to know that information to process it for us and who are subject to strict contractual confidentiality obligations.
  • Regular Audits: We conduct security audits and assessments to identify and mitigate vulnerabilities.
  • Data Storage: We store your information on secure servers and use industry-standard data backup and recovery practices.

User Responsibilities

While we take extensive measures to protect your information, it is also essential for you to take steps to safeguard your data:

  • Password Security: Use a strong, unique password for your MaxiURL account and change it regularly. Do not share your password with others.
  • Account Monitoring: Regularly monitor your account for any unauthorised activity and notify us immediately if you suspect any security breaches.
  • Secure Devices: Ensure your devices are protected against malware and unauthorised access.

By utilising MaxiURL’s services, you agree to the data security measures we implement and acknowledge your responsibility to protect your personal information. 

Data Retention

Retention Periods for Different Types of Data

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Account Information: We retain your account information for the duration of its active status. If you choose to close your account, we will retain your account information for a reasonable period to facilitate reactivation if needed and as required by law.
  • Payment Information: Retained as long as necessary to process payments and comply with legal and accounting obligations.
  • Usage Data: Aggregated and anonymized data may be retained indefinitely for analytical purposes and to improve our services.
  • Short Links, QR Codes, and Bio Pages: Data associated with these services will be retained as per the retention settings you configure within your account or until you delete the data.

User Rights to Data Deletion

You have the right to request the deletion of your personal information. To exercise this right:

  • Account Deletion: You can delete your account anytime through your account settings. Upon deletion, all personal information associated with your account will be removed from our active databases within a reasonable timeframe, typically 30 days, except as required by law.
  • Request Deletion: You can also request the deletion of specific data by contacting our support team at [EMAIL ADDRESS]. We will process your request and delete the requested data unless it is required to retain it for legal or operational reasons.
  • Residual Copies: Some information may remain in backup copies for a limited period due to operational reasons, but will be inaccessible and securely stored until deleted.

User Rights and Choices

Accessing and Updating Information

You have the right to access and update your personal information at any time:

  • Account Information: Log in to your MaxiURL account to view and update your account details, including your email address, payment information, and other personal details.
  • Request Updates: If you cannot update your information through your account settings, you can contact our support team at [EMAIL ADDRESS] to request changes.

Opting Out of Communications

You can manage your communication preferences and opt out of certain types of communications:

  • Email Communications: Click the “unsubscribe” link in any promotional email you receive from us to opt out of future promotional emails. Note that you may still receive transactional or account-related emails.
  • Notification Settings: Adjust your notification preferences through your account settings to control the types of notifications you receive.

Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format:

  • Request Data: Contact our support team at [EMAIL ADDRESS] to request a copy of your personal data. We will process your request and provide the data within a reasonable timeframe, typically within 30 days.

Right to Erasure

You have the right to request the deletion of your personal information under certain circumstances:

  • Account Deletion: You can delete your account through your account settings. Upon deletion, all personal information associated with your account will be removed from our active databases within a reasonable timeframe, typically 30 days, except as required by law.
  • Request Deletion: If you are unable to delete your account through the account settings, contact our support team at [EMAIL ADDRESS] to request the deletion of your personal data. We will evaluate your request and delete the data unless it is necessary to retain the data for legal or operational reasons.

Cookies and Tracking Technologies

Types of Cookies Used

MaxiURL uses the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as account login, security, and accessibility.
  • Analytics Cookies: We use analytics cookies to collect information about how visitors use our website, such as which pages are visited most often and if users encounter error messages. This helps us improve the performance and user experience of our site.
  • Advertising Cookies: These cookies deliver advertisements relevant to your interests. Third-party advertising networks may use them to display personalized ads based on your browsing activities on our website and other websites.

Purpose of Cookies

Cookies serve several purposes to enhance your experience with MaxiURL:

  • Improving Functionality: Cookies enable us to provide essential features and functionalities, such as remembering your preferences and settings.
  • Analytics: We use cookies to gather analytics data to understand how users interact with our website and to improve our services accordingly.
  • Personalization: Cookies help personalise your experience by remembering your preferences and settings, providing relevant content, and enhancing usability.

Managing Cookie Preferences

You can manage your cookie preferences and settings through your web browser:

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically configure your browser to accept or reject all cookies or to notify you when a cookie is set.
  • Cookie Preferences: You can adjust your cookie preferences through our cookie consent banner or settings provided on our website.

Consent to Use of Cookies

By using MaxiURL and accepting our cookie banner, you consent to the use of cookies and tracking technologies as described in this policy. If you have any questions or concerns about our use of cookies, please contact us at [EMAIL ADDRESS].

Third-Party Links and Services

Links to Other Websites

MaxiURL may contain links to third-party websites or services that we do not own or control. We are not responsible for these websites’ content, privacy policies, or practices. We encourage you to review the privacy policies and terms of service of any third-party websites you visit.

Integration with Third-Party Services

Our services may integrate with third-party platforms and services to enhance functionality or provide additional features. These integrations may require you to authenticate, connect, or share information with these third parties. Your interactions with third-party services are governed by their respective terms of service and privacy policies.


MaxiURL does not endorse, warrant, or assume responsibility for any third-party services or content accessed through our website. Your use of third-party services is at your own risk, and MaxiURL disclaims any liability arising from your interactions with third parties.

Children’s Privacy

Policy Regarding Minors

MaxiURL does not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete the information from our systems. Parents or guardians who believe that their child has provided personal information to MaxiURL without their consent can contact us at [EMAIL ADDRESS] to request the deletion of the data.

Parental Controls and Options

Parents and guardians are encouraged to monitor and supervise their children’s online activities. If you are a parent or guardian and have questions or concerns about your child’s use of MaxiURL or believe your child’s personal information has been collected without your consent, please contact us immediately at [EMAIL ADDRESS]. We will work with you to address your concerns and ensure compliance with applicable privacy laws.

Changes to the Privacy Policy

Notification of Changes

MaxiURL reserves the right to update or modify this Privacy Policy anytime. We will notify users of any material changes to this policy by posting the revised Privacy Policy on our website or by sending a notification to your registered email address. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

How Changes Affect Users

Changes to the Privacy Policy will become effective immediately upon posting on our website unless otherwise specified. Your continued use of MaxiURL after the revised Privacy Policy is posted indicates your acceptance of the changes. If you do not agree with any changes to this Privacy Policy, you should discontinue using our services and contact us to delete your account and personal information.

Contact Information

How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or MaxiURL’s privacy practices, please contact us using the following methods:


Support and Inquiries

You can contact our dedicated support team through the contact methods provided above for support related to your account, inquiries about our services, or assistance with privacy-related matters. We strive to respond to all inquiries promptly and address any concerns you may have regarding your privacy and data security.

Your privacy is important to us, and we are committed to protecting the confidentiality and security of your personal information. If you believe that your privacy rights have been violated or have unresolved privacy concerns after contacting us, you may also have the right to lodge a complaint with a supervisory or data protection authority in your jurisdiction.